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Friday, September 30, 2011

Fridge Nightmare: An Update

As many of you know I have been in appliance hell with my new fridge.  I am happy to say that after the technician came out earlier this week and confirmed that this refrigerator was junk, the store agreed to replace it.  And, thankfully, they let me choose another make and model (because there was NO WAY I was going to purchase another GE, which apparently has a reputation for selling poorly designed appliances along with abysmal customer service)
Based on the technicians advice, I decided to stay away from the french door models with water in the door (which I so very much wanted)...apparently all the manufacturers are having issues because the water/ice dispenser in this type fridge has not been perfected yet....

I could have gotten a french door model without the dispenser in the door, but with a house full of water drinkers, I really need the filtered water dispenser.  There was one model which makes an in-fridge dispenser but the ice-maker takes up so much space in the already small drawer style freezer.  I finally decided to go back to the side-by-side design.  So, I won't be able to put large platters in there, but I get almost double the freezer space.
My new KitchenAid side by side will be delivered next Wednesday.   I've done my research and have found that almost every make, brand and model have bad reviews so I decided to go with the one that had the most positive.  The tech recommended Whirlpool for customer service, and consumers reports backs this up.  Kitchenaid and Amana are both made by Whirlpool.  I made the salesman promise that the fridge I ordered is a tried and true model.  So here we go again.....Fingers crossed! 

Thank you for all your kind words and support.  I've spent way too much of my time stressing and dealing with this....I just want a working refrigerator!!!!

2 comments:

  1. This has been frustrating - to spend all that $ and still have no working fridge...I hope this one just purs along perfectly for you, in fact I pray it will!

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  2. That sounds like progress is being made in the right direcxtion! (It is VERY hard to type with my fingewres crossed!!!)

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